Retention and win-backs
Automatically nudge clients who are due back.
What it is
The app notices when a regular has not been in for a while and can send a friendly win-back message, plus birthday and thank-you notes.
Why it helps
Clients drift away quietly. A gentle nudge at the right time brings them back before they find somewhere else.
How to use it
- 1Go to Marketing, Retention to see who is due a nudge.
- 2Turn on automatic win-backs, birthdays and thank-yous under Settings.
Was this helpful?
Didn’t find what you need?
Contact support or browse the FAQ.