Bookatu

Bookings

Deposits

Take a small upfront payment to protect against no-shows.

What it is

A deposit is a small amount (a flat figure like $20, or a percentage) charged when a client books online. It comes off their final bill.

Why it helps

Clients who pay something upfront almost always turn up. It is the single best way to cut no-shows.

How to use it

  1. 1Connect Stripe first (see Connecting Stripe). Without it, deposits cannot charge.
  2. 2Go to Settings, Deposits and turn 'require deposit' on.
  3. 3Choose a flat amount or a percentage.
  4. 4To only charge risky clients, turn on the No-show shield instead of charging everyone.

Related guides

No-show shieldAutomatic remindersSMS text reminders and the Solo SMS add-onCancellations and your cancellation window

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